To Receive high quality care with your participation and have your complaints addressed (Call Extn. 9/500) regardless of race, gender or ethnicity.

To request a second opinion, access to medical records, spiritual and cultural needs or transfer to another facility if required.

To receive information about you and your treating consultant illness, treatment, prognosis plan of care, health care needs and associated cost.

To give informed consent before transfusion of blood and blood products, anaesthesia, surgery, initiation of any research protocol and any other invasive/high risk procedures/ treatment including the option of refusal to the doctors advice.

To have privacy and confidentiality of yourinformation and have protection from physical abuse/negligence.

To provide complete and accurate demographic and medical information related to patient.

To follow the treatment plan advised by physician and seek clarification if required about diagnosis, treatment or expected course.

To be on time for your appointment and inform the cancellation / rescheduling on time for same and attend follow up appointment as requested.

To be respectful of the privacy of other patients and staff, property of hospital and to follow hospital visiting rules.

To respect at times if your doctor prioritize attending patient according to medical condition and those requiring emergency.

To refrain from bringing alcohol/drugs/ medication or giving your own medication to others/food from outside/carrying weapons and smoking in the hospital.

To accept adaption to the environment to ensure a safe and secure stay in hospital.

To ensure timely payment as per hospital policy and make arrangements for insurance payment and information to hospital for smooth claim processing.

To ensure confidentiality of medical record and not involve in practice of self medication.